1. Introduction
These Terms and Conditions ("Terms") govern your access to and use of the Arwana website, products, and services ("Services"). By accessing or using our website or engaging with our Services, you agree to be bound by these Terms. If you do not agree, please discontinue use of our platform.
Arwana ("we," "our," or "us") provides offshore staffing, recruitment, and remote team management services for businesses seeking skilled talent. These Terms define the rights and responsibilities of both Arwana and the users of our Services.
2. Use of Our Services
You agree to use our Services only for lawful purposes and in compliance with all applicable laws and regulations. You may not use our platform in a way that could harm, disable, or negatively impact Arwana or any other users.
Clients must provide accurate information when submitting hiring requests, scheduling calls, or engaging in recruitment activities. Talent and candidates must provide truthful and complete information during applications, assessments, or onboarding activities.
Arwana reserves the right to refuse service, terminate access, or remove content that violates these Terms or is deemed harmful to our operations.
3. Client Responsibilities
Clients engaging with Arwana agree to:
- – Provide accurate job requirements, company details, and communication needed for effective talent matching.
- – Participate in interviews, feedback sessions, or assessment stages in a timely manner.
- – Comply with any applicable employment laws within their own regions.
- – Make timely payments for services rendered as agreed in signed proposals or contracts.
Arwana is not responsible for decisions made by clients regarding hiring, work assignments, or internal business operations.
4. Talent Responsibilities
Candidates and talent working with Arwana agree to:
- – Provide true and accurate information during screening, onboarding, and employment.
- – Comply with expectations set by Arwana and the client they are assigned to.
- – Uphold professional behavior, confidentiality, and contractual obligations.
Any false information may result in removal from talent pools or termination of opportunities.
5. Service Fees and Payments
Service fees for offshore staffing, recruitment, and ongoing team management will be communicated through proposals, invoices, or signed agreements. All fees must be paid on time according to the agreed billing schedule.
Arwana reserves the right to suspend or discontinue services for late or unpaid invoices.
6. Confidentiality
Both clients and talent may have access to confidential information during the course of working with Arwana. All parties agree to maintain strict confidentiality and refrain from sharing, copying, or distributing sensitive information without permission.
Arwana also agrees to protect all user and business-related data in accordance with our Privacy Policy.
7. Intellectual Property
All content on the Arwana website including text, graphics, logos, illustrations, icons, layouts, and digital materials — is owned by Arwana or licensed to us. You may not reproduce, distribute, or modify any content without written permission.
Materials shared with clients or talent as part of the hiring or onboarding process remain the property of Arwana unless otherwise stated.
8. Third-Party Links
Our website may contain links to third-party sites. Arwana is not responsible for the content, policies, or practices of these external websites. Users are encouraged to review the terms and privacy policies of any third-party sites they interact with.
9. Limitation of Liability
Arwana is not liable for any direct, indirect, incidental, or consequential damages arising from:
- – Use of or inability to use our website or Services
- – Actions or performance of talent hired through our platform
- – Errors, delays, or interruptions in service
- – Decisions made by clients based on candidate profiles or recommendations
We provide our Services "as is" and make no guarantees about specific hiring outcomes, performance results, or business impacts.
10. Indemnification
By using our Services, you agree to indemnify and hold Arwana harmless from any claims, damages, losses, or expenses resulting from your violation of these Terms or misuse of our platform.
11. Termination
Arwana may suspend or terminate access to our Services at any time for violations of these Terms, failure to meet obligations, or actions that disrupt operations. Users may also discontinue services by notifying us in writing according to contract guidelines.
12. Changes to These Terms
We may update these Terms occasionally to reflect changes in our services, legal requirements, or business operations. Updated versions will be posted on this page with the new "Last Updated" date. Continued use of the platform after changes indicates acceptance of the revised Terms.
13. Contact Information
If you have any questions or concerns about these Terms, you may contact us at:
Email: support@arwana.co
Head Office: Lagos, Nigeria